MLC Candidate Guidance

Bespoke Crew is a certified MLC 2006 compliant recruitment and placement agency by the UK Maritime & Coastguard.

The following agreement has been produced to advise, guide and protect our candidates through a potential employment process. We ask our candidates to carefully read the link provided of the example of a Seafarers employment agreement.

This agreement encompasses (as far as possible) the yachts obligations to you under MLC 2006. As there is no standard agreement, this provides an adequate representational example.

SEA’s are required to follow the present relevant national laws and regulations, including any Collective Bargaining Agreement that may apply. Together they should meet the minimum standards of MLC.

MLC provides the candidate with the requisite time to study the content before and after signing an SEA with the client. The candidate will then receive a copy of the document.

Additional advice as recorded below. It is recommended that you familiarise yourself with this information prior to, or at the interview.

*  You should be satisfied that all sections of the SEA are duly completed and acceptable to you.

*  Where a yacht flies the flag of a country which has not proved MLC or does not   comply with MLC, you should satisfy yourself that you are content with the SEA they currently offer. Click here to view the flag states that have demonstrated MLC 2006

*  Although Bespoke Crew will try to ensure as far as possible, that the client/employee Is financially capable of fulfilling his obligations to you. You should also try to satisfy yourself that this is the case, and that the client can also provide you with adequate personal insurance cover for the duration of your employment.

*  If the client does not provide cover and you still wish to accept employment, Bespoke Crew will identify a recognised Industry Insurance provider for you. However, Bespoke Crew do not recommend service providers and do not accept any fault resulting in their services to you.

Candidates should not be the subject of exploitation by Bespoke Crew or its Clients.


*  Before, during and after the process of registration, through to placement, there will be no charges directly, or hidden to the candidate from Bespoke Crew.

*  Bespoke Crew will provide assistance wherever possible to aid a crewmembers concerned family, with help, guidance or advice. But for reasons of personal data protection of said crewmember, he/she must firstly obtain permissions to verify relationship credibility. Therefore, it is imperative that candidates maintain up-to-date records and contact details within their personal data for the use of Bespoke Crew.

*  Persons of less than 16 years of age must not seek employment on a yacht, and therefore it is illegal to employ such a person. A chef must be 18 years of age and above to be employed in this industry. Bespoke Crew will therefore not put forward such candidates to our clients.

*  Should a grievance or complaint arise whilst employed on a yacht following a placement by Bespoke Crew, the crewmember is advised to follow the complaints procedure outlined onboard the yacht. The crewmember may contact the MCA at any time, either or by post to: 105 Commercial Road, Southampton, SO15 1EG

Should any grievance or complaint arise concerning Bespoke Crew during the employment process, please follow procedure below.

*  Within 14 days of an incident coming to the attention of the Client or Crewmember, a complaint should normally be made. There is an extension of time for the complaint if a viable reason is given. Bespoke Crew will aim to respond within a further 14 days.

*  Seafarers and Clients may make a complaint in writing, by email or verbally. Please see our ‘Contact Us’ page.

*  If a complaint is made by a Client or Seafarer verbally, a record will be made, and a copy provided to the Client or Seafarer in question. If the complaint remains unresolved, Bespoke Crew will bring it to the attention of the Flag State.

*  Bespoke Crew prohibits the use of means by which blacklists or mechanisms that intend to deter or prevent qualified seafarers gaining employment.

*  Details of Bespoke Crew’s emergency contact details will be found on the ‘Contact Us’ page of our website. specifically contact numbers.

*  Bespoke Crew will not discriminate and welcomes applications from all individuals.     

Bespoke Crew are contracted and will provide suitably qualified Crew for our Clients.

In ticking (signing) this document, you are assuring the information you are providing is a true and accurate representation of your training, qualifications, experience and Marine Medical Status.

May Bespoke Crew please request continued updates on candidates/crew current certification’s and Medical compliance.

If Bespoke Crew provide employment for candidates, we respectfully request that the successful candidate provide employers with qualifications awarded prior to joining the industry. Industry certifications of training, and necessary medical documents.

Please include any additional relevant documents, and paperwork your employer may reasonably request.

  • 100% recommend this agency, they helped me get my second job in this industry. They are really helpful and do everything they can to secure you a job. Thank you Claire

    Verity Bulcok - Stew/ Masseuse

    Bespoke Crew
  • I just received my first stewardess job using Bespoke Crew, and Claire was very helpful always stayed in contact with me even after I got the job, making sure I had a safe flight, and if I needed help with anything, I was so grateful for the help and support Claire gave to me.

    Georgia Lingwood - Stewardess

    Bespoke Crew
  • Zoe shortlisted three candidates for me, and I interviewed two. Both were the right fit for the boat and exactly what I had asked of her. One of them resulted in employment, and I couldn’t be happier. I would definitely return to Zoe with any further interior recruitment requests, and I am confident she will find another good fit for our team. Thank you to Bespoke!

    Abbie Merritt - Chief Stewardess

    Bespoke Crew
  • "Bespoke crew have helped me throughout my yachting career, and on both successful occasions, I have felt like they truly believe in me when putting me forward for the desired roles. Claire most recently helped me secure a role that I love. There was constant communication, and I felt very supported throughout and after the recruitment process. I highly recommend Bespoke Crew to any candidate looking for their next adventure.”

    Harriet Pugson - Head Of Service

    Bespoke Crew
  • As always, the Bespoke team was an absolute pleasure to work with. Only sending forward candidates that match your criteria makes the hiring process fast and smooth. Thank you again for finding us a great candidate who is the ideal fit for our team and owner. Bespoke is, for sure, the only agent I would use for any future hiring.

    Emma Cottrell – Chief Stewardess.

    Bespoke Crew
  • When you work with Bespoke Crew, you get the same high standards associated with yachting. Their industry knowledge, attention to detail for each of their candidate profiles, and their drive to find the best is what yachts need in a recruitment agency.

    Nick Calligeros - Chief Officer

    Bespoke Crew
  • I have worked with Bespoke Crew for a few years now, from her helping me find positions to helping me fill them. The agents take time to really understand our needs and only send the best candidates forward. They send detailed profiles from their conversations with the crew, which really helps us to get an understanding of the candidate beforehand. They are not a typical agency who puts crew forward and forgets, they still keep in contact and follow up to check both parties are happy with the overall performance and if we have any concerns. Fantastic service all around; I would highly recommend using the Bespoke Crew. Thank you for everything

    Danielle Hemming - Chief Stewardess

    Bespoke Crew
  • Bespoke Crew's team exhibited an impressive understanding of the yachting industry and a genuine dedication to finding the perfect match for candidates and employers. Their attention to detail, personalized approach, and unwavering support throughout the recruitment process were nothing short of outstanding. Bespoke Crew Yachting Recruitment is for anyone seeking a professional, reliable, and personalized recruitment experience within the yachting industry.

    Benjamin Le Marechal - Head Chef

    Bespoke Crew
  • The team at Bespoke has always gone above and beyond to ensure each candidate presented to us not only fills the position but also aligns with our yacht's specific culture and ethos. They constantly demonstrate their passion for the industry and extensive knowledge of their own experiences, and I am always impressed with their unique, professional, yet personalized approach.

    Georgia Barber - Chief Stewardess

    Bespoke Crew
  • I first spoke to Jacob from Bespoke Crew in my first few weeks of dock walking near Antibes. The first call was extremely helpful; and he took an interest in my own background, qualifications, and experience. We then discussed the position I applied for in great detail. I am now secure in that role we discussed and after five months in I couldn't be happier with the yacht I am on, and the crew I am with.

    James Lashmar - PT/ Deckhand

    Bespoke Crew
  • It has been a great experience dealing with Bespoke. Excellent communication and a fast turnaround from the initial discussion to being placed on the yacht I am on now.

    Euan Ratley - Deckhand

    Bespoke Crew
  • It was great dealing with Jacob, one of the better agencies out there!

    Tom Riley - AVIT

    Bespoke Crew
  • Claire provided such amazing support when looking for a new role. She really took the time to listen to both my previous experience and what I was looking for in the future to find the ideal position. Claire’s help enabled me to make the transition from Lead Service to Chief Stewardess. I’d absolutely recommend Bespoke Crew to anyone in the industry.

    Bonnie Mitchell – Chief Stewardess

    Bespoke Crew
  • After working closely with Bespoke Crew over the past 3 Seasons for permanent and temporary crew placement, they have become our go-to agent for crew. We have been highly satisfied with Bespoke’s high caliber of service, which has been very professional yet personable. We have found they genuinely listen to and understand the requirements expressed for the crew sought and deliver only highly suitable candidates that meet the specific experience level, necessary skillset, and personal demeanor desired.

    Brianna Stenhouse - Chief Stewardess

    Bespoke Crew
  • I had a fantastic experience working with Frankie. She found my CV, reached out to me, and I was successful in landing the first role she presented me with, which she ensured met my needs. She is communicative, friendly, and professional; most importantly, in a recruiter-candidate relationship, she comes across as very honest. When I am ready for my next opportunity, and if I take on any recruitment on board, I know who to call. I look forward to working with Frankie again.

    Helena Sanguinetti - Purser

    Bespoke Crew
  • I had a great experience with Claire from Bespoke Crew! She’s super helpful, always checks-in, and answers all of my questions. She helped me land my new role on an amazing yacht with great opportunities. I’m so happy for all of the support, I would love to work together with her again in the future! Would really recommend Bespoke Crew.

    Linn Sundqvist - Stewardess

    Bespoke Crew
  • I had the luck to have Claire contact me from Bespoke Crew Recruitment. As a greenie, I heard it would be hard starting in the industry, and only on my second day of searching for a job, Claire told me about me three amazing options. One of the yachts got in contact with me, and the next day and everything fell into place. She takes time to get to know you and find the job that would make you happy on all terms. Thank you, Claire, for sticking by me the trust I have in you is immense.

    Zoé Meeuwens - Stewardess

    Bespoke Crew
  • This is the first crew agent where we feel listened to and not just sent 10+ candidates that vaguely fit our requirements and with the candidates that we hire through Bespoke Crew we always get great longevity. We have complete faith and trust in the Bespoke Crew team, so much so that they are the only crew agent we work with.

    Ruben Mejier - Chief Officer

    Bespoke Crew
  • I have been using Bespoke Crew for the past few years. They have done a wonderful job and have presented me with first class crew to choose from and have not inundated me with an inbox full of candidates. The backup and follow up also has been exceptional. I highly recommend Bespoke and their staff as an excellent choice for crew placement.

    Scott Miller - Captain

    Bespoke Crew
  • It was such a pleasure working with Bespoke Crew! Thank you, Claire, for your swift responses and for providing us with good quality crew that fits our specific requirements in a short time frame! I look forward to working with them in the future.

    Tina Floegal - Chief Stewardess

    Bespoke Crew
  • I wouldn’t work with any other crew agent. The team at Bespoke Crew listens to exactly what we require in a candidate and delivers solid, carefully selected, and well-vetted crew. The team has placed multiple candidates across the interior, deck, engineering, and galley. Their excellent communication and high level of professionalism, it makes them a joy to work with.

    Savannah Squire - Chief Stewardess

    Bespoke Crew
  • I was first introduced to Bespoke Crew when I was personally called for a reference check. As we know, the industry is small, and we are all somehow connected by social interaction. Checking references, especially verbal references, is of utmost importance when trying to find that “perfect fit” for your yacht. I immediately knew that the friendly, trusted voice on the end was doing their job diligently, trying to find that ‘perfect fit’ for another Captain, and I respected that. We have worked closely with Bespoke Crew for nearly three years and have only positive feedback to contribute to their professional service. Most, if not all, the crew has served on a longevity basis, all of whom fit in very well with our crew dynamic. I can highly recommend Bespoke Crew for your crew placement needs.

    Aldon Beukman - Captain

    Bespoke Crew
  • Bespoke has hands down become my number 1 crew agency. The agents I have worked with have all been extremely responsive and friendly and have made a real effort to build a relationship with you. They truly understand what you are looking for and never try to 'throw anything out there.' With my crazy schedule, they are good about chasing me up when need be and never letting anything fall by the wayside. There is always open, honest transparency, and I appreciate that so much. It is a big relief that there is such a consistent, all-star crew agency out there

    Brielle Crumpler - Chief Stewardess

    Bespoke Crew
  • It’s been a pleasure dealing with the Bespoke Crew team ….thank you for discovering the right individuals for our program. We greatly appreciate the care is taken when introducing quality candidates to us and the effort to ensure a good long-term fit.

    Len Beck - Captain

    Bespoke Crew
  • Bespoke Crew and their team have been a great help in finding the right people for our Island. Even though land-based and a very remote location, Frankie was able to forward excellent candidates competent for the roles. Bespoke Crew is very responsive, responsible, and highly reliable. They stand behind their candidates 100%. Excellent background checks and written and verbal references were provided. A great database of staff. Highly recommended!

    Ana White - General Manager - Private Island in the Caribbean

    Bespoke Crew
  • We are the managers in charge of a 25M sailing yacht and used Bespoke Crew to employ a new captain. Frankie at Bespoke crew was excellent. She acted quickly, provided regular updates, and produced an excellent list of highly qualified candidates. We placed the captain and would highly recommend her and Bespoke Crew.

    Tom Benson - Director - Seymour Yachts

    Bespoke Crew
  • I am very impressed with how quickly I was put in touch with a highly suitable candidate through Bespoke Crew. The whole process was professional, extremely quick and efficient. I look forward to using Bespoke Crew in the future.

    Doug Pender - Captain

    Bespoke Crew
  • The best crew agency I’ve been in contact with. I can’t thank Frankie enough for landing me such an unreal job!

    James Gordon - Deckhand

    Bespoke Crew
  • Professional and timely crew services delivered with a smile. Thank you Bespoke Crew for helping me find the right job.

    Heinz Schneider-Waterberg - Bosun

    Bespoke Crew
  • Claire from Bespoke crew was amazing every step of the way when placing me on my next yacht. Attentive, empathetic, and supportive, I couldn't have asked for anyone better. She went the extra mile in calling me out of her work hours to check-in too! I can't recommend her enough. Thank you so much Claire

    Harriet Simmonds - Stewardess

    Bespoke Crew