MLC Candidate Guidance

Bespoke Crew is a certified MLC 2006 compliant recruitment and placement agency by the UK Maritime & Coastguard.

The following agreement has been produced to advise, guide and protect our candidates through a potential employment process. We ask our candidates to carefully read the link provided of the example of a Seafarers employment agreement.

This agreement encompasses (as far as possible) the yachts obligations to you under MLC 2006. As there is no standard agreement, this provides an adequate representational example.

SEA’s are required to follow the present relevant national laws and regulations, including any Collective Bargaining Agreement that may apply. Together they should meet the minimum standards of MLC.

MLC provides the candidate with the requisite time to study the content before and after signing an SEA with the client. The candidate will then receive a copy of the document.

Additional advice as recorded below. It is recommended that you familiarise yourself with this information prior to, or at the interview.

*  You should be satisfied that all sections of the SEA are duly completed and acceptable to you.

*  Where a yacht flies the flag of a country which has not proved MLC or does not   comply with MLC, you should satisfy yourself that you are content with the SEA they currently offer. Click here to view the flag states that have demonstrated MLC 2006

*  Although Bespoke Crew will try to ensure as far as possible, that the client/employee Is financially capable of fulfilling his obligations to you. You should also try to satisfy yourself that this is the case, and that the client can also provide you with adequate personal insurance cover for the duration of your employment.

*  If the client does not provide cover and you still wish to accept employment, Bespoke Crew will identify a recognised Industry Insurance provider for you. However, Bespoke Crew do not recommend service providers and do not accept any fault resulting in their services to you.

Candidates should not be the subject of exploitation by Bespoke Crew or its Clients.


*  Before, during and after the process of registration, through to placement, there will be no charges directly, or hidden to the candidate from Bespoke Crew.

*  Bespoke Crew will provide assistance wherever possible to aid a crewmembers concerned family, with help, guidance or advice. But for reasons of personal data protection of said crewmember, he/she must firstly obtain permissions to verify relationship credibility. Therefore, it is imperative that candidates maintain up-to-date records and contact details within their personal data for the use of Bespoke Crew.

*  Persons of less than 16 years of age must not seek employment on a yacht, and therefore it is illegal to employ such a person. A chef must be 18 years of age and above to be employed in this industry. Bespoke Crew will therefore not put forward such candidates to our clients.

*  Should a grievance or complaint arise whilst employed on a yacht following a placement by Bespoke Crew, the crewmember is advised to follow the complaints procedure outlined onboard the yacht. The crewmember may contact the MCA at any time, either or by post to: 105 Commercial Road, Southampton, SO15 1EG

Should any grievance or complaint arise concerning Bespoke Crew during the employment process, please follow procedure below.

*  Within 14 days of an incident coming to the attention of the Client or Crewmember, a complaint should normally be made. There is an extension of time for the complaint if a viable reason is given. Bespoke Crew will aim to respond within a further 14 days.

*  Seafarers and Clients may make a complaint in writing, by email or verbally. Please see our ‘Contact Us’ page.

*  If a complaint is made by a Client or Seafarer verbally, a record will be made, and a copy provided to the Client or Seafarer in question. If the complaint remains unresolved, Bespoke Crew will bring it to the attention of the Flag State.

*  Bespoke Crew prohibits the use of means by which blacklists or mechanisms that intend to deter or prevent qualified seafarers gaining employment.

*  Details of Bespoke Crew’s emergency contact details will be found on the ‘Contact Us’ page of our website. specifically contact numbers.

*  Bespoke Crew will not discriminate and welcomes applications from all individuals.     

Bespoke Crew are contracted and will provide suitably qualified Crew for our Clients.

In ticking (signing) this document, you are assuring the information you are providing is a true and accurate representation of your training, qualifications, experience and Marine Medical Status.

May Bespoke Crew please request continued updates on candidates/crew current certification’s and Medical compliance.

If Bespoke Crew provide employment for candidates, we respectfully request that the successful candidate provide employers with qualifications awarded prior to joining the industry. Industry certifications of training, and necessary medical documents.

Please include any additional relevant documents, and paperwork your employer may reasonably request.

  • The best crew agency I’ve been in contact with. I can’t thank Frankie enough for landing me such an unreal job!

    James Gordon - Deckhand

    Bespoke Crew
  • Professional and timely crew services delivered with a smile. Thank you Bespoke Crew for helping me find the right job.

    Heinz Schneider-Waterberg - Bosun

    Bespoke Crew
  • Claire from Bespoke crew was amazing every step of the way when placing me on my next yacht. Attentive, empathetic, and supportive, I couldn't have asked for anyone better. She went the extra mile in calling me out of her work hours to check-in too! I can't recommend her enough. Thank you so much Claire

    Harriet Simmonds - Stewardess

    Bespoke Crew
  • * Appreciation post * for Sophie at Bespoke Crew, who has been so kind, professional, and invested in matching me with a wonderful new crew. Sophie, thank you for checking in with me every step of the way, making me feel supported in taking the next step on my journey. Thank you for genuinely listening to what I wanted and playing pro matchmaker. To anyone reading, I recommend getting in touch with Soph when you are ready to find that job you were hoping for.

    Jeannie Griessel - Chief Stewardess

    Bespoke Crew
  • 11/10 recommend getting in touch with Claire from Bespoke crew. She is always friendly, making time for check-ins and updating me on applications. These little things go such a long way. Thank you for your fantastic support, advice, and never being too busy to answer all my questions.

    Juanita Carmen Olsen - Stewardess

    Bespoke Crew
  • Frankie from Bespoke Crew was amazing and efficient to work with! Frankie landed me a job within a couple of hours after applying! Had a great experience. 10/10 would recommend Bespoke.

    Jaryd Robertson - Deckhand

    Bespoke Crew
  • A huge shoutout to Claire from the Bespoke Crew Recruitment team for assisting me in landing my dream job !! A huge thank you for continuously checking in on me and for having such a high drive for work ethic. Great communication skills and professionalism as well. I highly recommend Bespoke Crew and specifically Claire for any yachties new or old to the industry

    Chane van Rooysen - Stewardess

    Bespoke Crew
  • Bespoke has been a pleasure to work with over the last few years. I am happy to say that I have had great experiences getting qualified and well-vetted crew from Bespoke. Look forward to a long relationship together.

    Todd Packham - Captain

    Bespoke Crew
  • Bespoke crew provide an excellent recruitment service. The team have a very thorough vetting process for all candidates, ensuring they understand all the requirements for the role and providing only the most suitable and professional candidates, including our current chief stewardess! I would highly recommend bespoke to anyone looking for guidance and assistance with their recruitment needs.

    Matt Degotardi - Captain

    Bespoke Crew
  • Thank you for your excellent service and professional manner of doing business. In total, for both positions we were seeking candidates for, you sent three candidates and all three were spot on.

    Peter van Houweninge - Captain

    Bespoke Crew